If you are interested in booking a photoshoot, please book a free consultation to discuss details, availability, and answers to any questions you may have! Below are common questions.
How do I reserve the date with you?
The date is secured when a 50% non-refundable deposit is paid and a necessary contract is signed by both parties. The remaining balance must be paid before or immediately after services are provided. Proofs will not be available for viewing until funds are cleared.
What happens after our photoshoot?
24 to 48 hours after the photoshoot (up to 5 days for weddings), you will be given instructions on how to access your photos via an online gallery. The images uploaded are proofs for you to view and select which you would like to be edited. From here, post-processing may take up to 2-4 weeks. When finished, your edited photos will be available for download and printing. For weddings, all of your photos are professionally edited, which can take up to 8 weeks depending on your selected package tier. You will have access to an online gallery to view your photos during this time. Assistance is given throughout this process to ensure satisfaction.
Do you deliver RAW images?
No, clients receive high quality JPEG images.
How many images can I expect?
Each package has a specified amount of edits the client will receive. You may add additional edits for $10 per image.
Why do you not give clients all of their photos?
Eaux Photo sells quality, not quantity.
Will I be able to purchase prints from you?
Of course! When edits are complete and uploaded to your gallery, clients are able to order prints of their choosing.
What rights do I have to the photos?
All clients receive a print release for edited images. A print release allows for unlimited prints and posting/sharing on social media. Eaux Photo holds exclusive copyrights to all images.
I need to reschedule, help!
If your session needs to be rescheduled due to weather or other reasons, no payment is required. Clients are permitted one rescheduled session if a request is made at least 48 hours before the session. Any further rescheduling will require an additional fee of $50.